Engage with us
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MACC helps businesses, organizations and communities recognize and appreciate the value and opportunities associated with embracing diversity. We utilize an intersectional and cross-cultural approach to diversity and inclusion that helps organizations develop and implement culturally aware and competent practices. Our skilled team of trainers and staff incorporate inclusive approaches for establishing and managing diverse workforces, and providing culturally informed and equitable service to increasingly diverse populations. Our work often results in improved service delivery, higher employee retention and satisfaction rates, and more harmonious work environments. We look forward to serving as your guides towards greater cultural competence and are prepared to exceed your expectations. Our core values that govern our work are:
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Authenticity
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Accountability
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Integrity
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Trust
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Honesty
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Respect
PROGRAMS & SERVICES
Cultural Climate Audits
We conduct Cultural Audits for organizations seeking to assess internal and external stakeholder perceptions of their organization's culture and how they interact with their employees, clients and communities. Based on the results, we provide strategies and
recommendations for cultivating and sustaining culturally competent organizational cultures at all levels of the organization
Customized Training Solutions
We customize training programs to meet the unique needs of your organization. Our core training curricula consists of CARE (Consider, Accept, Recognize and Execute), CLAS (Culturally and Linguistically Acceptable Standards), Racial Equity and Trauma-Informed Care. We also offer a variety of specialized trainings for tailored for those engaging and serving marginalized communities.
Certification for Organizations
Through generous grant funding from The Ohio Department of Mental Health and Addiction Services (OMHAS) and The Substance Abuse and Mental Health Services Agency, we offer free cultural competence certification for behavioral healthcare organizations. Requirements and training descriptions may be viewed here.
DEI Strategy Development
We help organizations develop and implement short and long term strategies for engaging and serving diverse populations. If your organization is seeking to establish, cultivate, or sustain a culturally competent culture and service delivery environment, we can assist with proven strategies and approaches.
